Updated October 2, 2026
Information submitted
A1 Elite Transportation collects the contact, itinerary, passenger-count, luggage, vehicle-preference and special-instruction information you choose to submit. Corporate and event inquiries may also include company, schedule and service-volume information.
How it is used
The information is used to review availability, plan and communicate about transportation, maintain request status, prevent misuse and operate the service.
Booking source
When a link to a public A1 page includes campaign tags, A1 uses a short-lived first-party cookie to remember the tagged source, medium, campaign and landing page for up to 30 minutes and associate them with a reservation request. The cookie does not copy contact or itinerary fields from the booking form, and advertising click identifiers are excluded. Do not include personal details in campaign links. Invalid or duplicate tags are not used. A campaign tag describes the link used; it does not by itself prove an ad resulted in a completed ride.
Service providers
Website hosting, communications and transportation operations may involve service providers acting for A1. When online payment is offered, Square-hosted card and wallet fields tokenize payment data. A1 never receives or stores raw card numbers or card security codes (CVC). Square processes payment information under its terms and privacy practices.
Text messages
Trip-related SMS consent is optional and separate from the required website terms checkbox. A1 uses a mobile number for text updates only when the optional consent box is selected or when otherwise permitted by law. Reply STOP to opt out of automated text updates.
Retention and requests
Request records are kept as reasonably needed for transportation operations, recordkeeping and dispute prevention. To ask about information you submitted, email a1etransportation@gmail.com or select Call A1.